Refund policy

MADANIKA PARFUMS

Due to the nature of perfumes and personal care products, we follow a strict hygiene and quality policy.

Returns

We do not accept returns once the product has been opened, used, or tampered with

Returns are accepted only if:

The product received is damaged, or

An incorrect product is delivered

Damaged / Incorrect Product

If you receive a damaged or incorrect product:

Share clear photos/videos of the product and outer packaging

After verification, we will offer a replacement or refund, at our discretion

Refunds

Approved refunds are processed within 10-15 working days

Refunds will be credited to the original payment method

Non-Refundable Situations

Change of mind

Fragrance preference or dissatisfaction

Incorrect shipping address provided by the customer

Delivery delays caused by courier partners or unforeseen circumstances

Cancellations are not possible once a shipment has been made. For cancellations prior to shipment, please reach out to our customer service

For return/refund inquiries, please contact us at itsmadanika@yahoo.com Once your return is approved, we’ll provide the necessary shipping information.